Janelle Menzel, a high school math teacher in Brainerd, Minn., remembers after contacting her loan servicer repeatedly, trying to find a way to appeal, a call center worker told her, “Look, you just need to give up.
Janelle Menzel, a high school math teacher in Brainerd, Minn., remembers after contacting her loan servicer repeatedly, trying to find a way to appeal, a call center worker told her, “Look, you just need to give up.