The Taylor Swift Ticket Fiasco is Refocusing a Spotlight on Ticketmaster’s Dominance

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Ticket sales for Taylor Swift’s upcoming tour have not gone, in the words of the chart-topping singer, all too well. Mixed messages, long wait times and temporary outages on the Ticketmaster website left scores of fans frustrated and empty-handed when the first wave of tickets for the 52-date Eras Tour, scheduled for next year and Swift’s first since 2018, went …

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